USD

USD Outbound call – Triggering an UII action from a Session Overview

In USD session overview xaml, you can trigger an event or UII action through a command parameter. You can pass the replacement parameters as parameters to this UII action. In this example, we will trigger an UII action. Additionally, we will pass the telephone number and agent Id to this UII action. The xaml for … Continue reading USD Outbound call – Triggering an UII action from a Session Overview